Question 1

How do I secure my spot?

Accepted Answer

It’s easy! Just hit the “Secure my spot” button, follow the steps  on traveljoy to checkout, and secure your spot with a deposit.

Question 2

Is it solo traveler-friendly?

Accepted Answer

Absolutely! Many of our travelers come solo, and you’ll leave with a new squad. You can either upgrade to a solo room or we can match you with a roommate.

Question 3

Can I customize the trip?

Accepted Answer

While we’ve packed this trip with the best of Tokyo and Thailand, you’re free to add on extra activities or tours on free days.

Question 4

Is this trip beginner traveler-friendly?

Accepted Answer

Absolutely! Whether it’s your first international trip or you’re a seasoned traveler, we’ve designed this experience to be seamless and stress-free. We’re here to guide you through every step.

Question 5

Can I bring more than one friend for the discount?

Accepted Answer

Yes! You’ll receive a $100 gift card for each friend who registers. Bring the whole squad and rack up your rewards!

Question 6

If I decide not to go on my trip, can I get a refund?

Accepted Answer

All payments for this trip are non-refundable. We understand that plans can change, but due to the nature of group travel, all payments are final. For more details, please refer to our Terms and Conditions for the full refund and cancellation policy.

Question 7

What happens if the trip is canceled by Travel Buzz?

Accepted Answer

In the rare case of a trip cancellation, we will provide you with a full refund or offer you alternative travel dates. Be sure to review our cancellation policy for more details.

Question 8

How do I get updates after booking?

Accepted Answer

Once you’re booked, you’ll receive an email from us with all the essential details, including a packing list, local tips, and updates on any travel requirements 3-6 months prior to departure.

If you have any more questions, don’t hesitate to reach out—we’re here to make sure you’re all set for the adventure of a lifetime!

Question 9

Do I need a passport?

Accepted Answer

Yes — a valid passport is required for entry into Mexico.

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